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Attentive, empathetic, patient service from my MA and physician. Extremely thorough discussion of my mental and physical health, timely follow up. Prescription process seamless, they took most of the work out of it for me.

Prescription process seamless, they took most of the work out of it for me.

Fantastic service, COVID safe. A truly futuristic doctor's office experience.

A truly futuristic doctor's office experience

Dr K and the staff at Forward La Jolla are excellent! Great communication from beginning….to ongoing! So far I’ve seen the doctor, received updates on my initial visit/blood draw results, and got up to date on all vaccines suggested for my age (68). Thank you!

Dr K and the staff at Forward La Jolla are excellent!

Had a great visit. I signed in, My vitals were taken by the machine, and blood work was done in minutes and I had a great time communicating with the doctor who was focused on me all the time because he did not have to sit behind a terminal to take notes. Loved it!

My vitals were taken by the machine, and blood work was done in minutes 

So far I'm extremely happy with my experience at Forward. I highly recommend to anyone wanting to be proactive about their health.

I highly recommend to anyone wanting to be proactive about their health.

I think I've told 100 people about my AMAZING experience with Go Forward! I encourage anyone who's thinking about it to sign up! It's affordable, high tech and personable. The 24 hour care team is very efficient and professional. I'm very happy with this service.

The 24 hour care team is very efficient and professional.

The Forward team did thorough and professional review of my history, lab results, and concerns.  I am pleased with the level of service and care. Thank you!!

Thorough and professional review of my history, lab results, and concerns

My initial appointment was extremely positive. The technology itself was simply amazing. I felt like this is the way medicine should be practiced everywhere. My doctor and I discussed all my health issues, physical and mental, and I came away with a sense of a comprehensive plan being put into action.

The technology itself was simply amazing

Access your care team 24/7 via app so you can rest easy knowing you always have a team behind you. 

I have my own insurance but based on testimonials from clients of Forward I made the appointment.  Did my homework and due diligence by investigating the founder and CEO of forward as a special project manager for Google Mr. Adrian Aoun plus all the software coders from Google, Uber etc. a team well visioned that make FORWARD possible. My experience at Forward is that is a brief, concise right to the point of the matter, straight forward of what I was told to improve the quality of my health experience Dr. Lam to take action right away and the rest of the persons I called their welcoming as "fanatics of customer satisfaction/service."  They are professional. I work in the IT world and felt familiar with the environment of the facilities like if I was at home.  I think forward is not like the traditional medical industry to focuses on the contrary to the medical industry but in the person, so we call it that FORWARD is revolutionizing the industry as the HEALTH INDUSTRY totally opposite to how it is now, FORWARD is focused on us getting better in how to treat and care our bodies and metal health better.

FORWARD is revolutionizing the industry

Sleek and modern facility, very well designed for privacy amd efficient care. Friendly and professional staff greet you and escort you through their process, always taking the time to explain what’s going on and why. The doctors are similarly disposed, clearly guiding you through their process and the reasoning behind their decisions and recommendations. All in all, it makes for a refreshing and pleasant experience, very much unlike most medical facilities I’ve been to.

Makes for a refreshing and pleasant experience, very much unlike most medical facilities I’ve been to.

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I've had a great experience with Forward so far. I love the way they get results back to me during the visit and are responsive to my questions 24/7. It's really wonderful that they've made my chart a collaborative experience- I can see what's being charted in real-time and if anything was missed or misunderstood we can correct it during the visit. It's great how much they care about mental health too. Forward is a great primary care provider.

I love the way they get results back to me during the visit and are responsive to my questions 24/7. 

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Dr. Dufresne at Forward has exceeded my expectations. So grateful to have him as my doctor. Finally someone that feels invested in my health and actually cares and can guide me in the right direction.  5 Stars is not enough.

Dr. Dufresne at Forward has exceeded my expectations

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Doctor-led support for menopause, birth control, wellness, and more.

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Doctor visits, prescription support, and 24x7 Care Team

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Achieve weight goals with nutrition and exercise plans.

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Lower risk of top 5 cancers with risk assessments and lifestyle plans.

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Great location, care team was par excellence. I'm looking for some key improvements over the next six months to see if I'll stick around or not: App experience on Android is pretty substandard for the value prop, no integrations with Garmin or Lose It app, had to choose between scheduling follow ups with someone other than my primary or wait two months, which is pretty similar to what I just left behind. Other aspects of the experience delight though (real-time transcription, caring staff, concierge app experience), and if they make the right investments early enough, I think Forward will revolutionize medical care in a way that is desperately needed. Even with the significant kinks at launch, I already feel cared for in a way that I've never experienced in this domain.

I already feel cared for in a way that I've never experienced in this domain

The way health care should be delivered. My experience was and always is excellent, human and thorough. Thank you!!!

The way health care should be delivered

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I recently signed up for Forward and had a baseline visit (I.e. the first visit). The experience was smooth from check-in to check-out. Blood results are provided during the session and the doctor took time to review the results and to discuss strategies and protocols for optimisation. All in all it took 1 hour. Very pleased so far.

The doctor took time to review the results and to discuss strategies for optimization

Forward is a great concept.  My visit with the doctor was great - I like that this is being proactive and preventative.

Forward is a great concept

Member Reviews

500AnnualRecurring

I loved the open, information forward approach and that it didn't feel like the Dr was rushing through me, but actually preparing for long-term partnership in my health goals.

I loved the open, information forward approach

Love the interactive approach and using technology to re-invent the traditional laborious doctors office. Great follow up after my appointment on my prescription and centralizing my medical records from other medical procedures.

Using technology to re-invent the traditional laborious doctors office

It is so nice to have a doctor that gives time and listens to you. I didn't feel rushed at all. She was kind and compassionate. Getting your blood drawn, your results received and discussing them all in one chair is pretty amazing. Definitely recommend!

It is so nice to have a doctor that gives time and listens to you.

Wonderful experience. It's made me excited to be proactive in my health care. I love the technology. My doctor spent 1+ hours with me on my first visit. Highly recommend!

It's made me excited to be proactive in my health care.

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Very thorough analysis and service. A battery of tests revealed a high LDL level I need to deal with by adjusting my diet. The doctor was very concerned about protecting my heart proactively. There was lots of face time with the doctor. He was available until I ran out of questions.

My doctor was available until I ran out of questions.

I had an excellent experience with Dr. Kashan. I didn't feel rushed. It's not everyday you can use the word relaxed as it relates to a doctors visit.  Definitely a new refreshing, technological approach to Healthcare.

I hope this is the way of the future for all medical care!

I was intrigued by a place that actually would use my health tracking info, and whose philosophy was helping you to stay healthy as opposed to keeping you from getting sick. I was a bit hesitant when I read the posts from people a couple of years ago with negatives about the app and the billing dept. But my visit was great. I keep telling people that I actually got to spend 40 minutes with a doctor! One of the ways I'm putting this in the budget is by using my FSA. And, when I asked for a receipt that I could submit, I received a prompt reply and a promise that I would receive those receipts in the mail each month. I've had several conversations online with my care team, and they are following up with the care plan that my doctor and I came up with. It's early days. But so far, so good.

I was intrigued by a place that actually would use my health tracking info

I went for my first appointment (baseline visit) on 10/28/21. The staff were nice and the process was smooth. My designated primary care doctor, Dr. Nusairee was great, she answered all my questions and took the time explaining in details all my concerns. It was a great experience, and never felt I was rushed. The visit lasted an hour and was better as expected compared to traditional health care setting. I had some questions after the visit, and get some answers quickly from the care team. I am very impressed so far with Forward. It’s a great alternative and addition to my existing health insurance.

The visit lasted an hour and was better as expected compared to traditional health care setting. 

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About Forward

Amazing experience! This is how healthcare was meant to be done. From the walk in to the end, it was incredibly amicable, caring and professional. Never going back to regular practitioner.

Never going back to regular practitioner.

A different way to get routine health care. They use lots of technology and make the whole process work easily.

They use lots of technology and make the whole process work easily

It's not everyday you can use the word relaxed as it relates to a doctors visit

Amazing......loved the fact that I didn't to wait for my results. Loved how the doctor explained everything to me and I could actually see everything on the app as well.  The doctor didn't keep me waiting for hours like in the regular doctor's office.

Loved how the doctor explained everything to me

So far I have absolutely enjoyed being a member of Forward. Visits are very extensive but super quick

Visits are very extensive

My visit definitely lived up to the hype. I felt comfortable, heard, and excited to get a handle on my health with the help of the doctor I ended up being assigned to. It's crazy how it worked out.

Excited to get a handle on my health with the help of the doctor

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Great experience. Appointments are a full hour so there is ample time to discuss questions in detail. Dr. Buffington is friendly, caring and knowledgeable.

Dr. Buffington is friendly, caring and knowledgeable

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Not like any medical experience before. I now feel like I have a medical advocate to work with me rather than simply telling me what they think I should do.

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